Shipping & Returns
All our products are shipped to you from Austria via a secure, tracked shipping method.
Please note that we do not ship to P.O. boxes, please provide a physical address.
Orders placed before 12:00 from Monday to Friday shipped to Austria, will be delivered within 2-3 business days. For all other shipping destinations, orders placed before 14:30 from Monday to Friday will be delivered according to the table below.
BYHR ships to the following countries:
Country / Region
| Country / Region | Shipping Costs | Delivery time |
|---|---|---|
| Austria | FREE | 2-3 business days |
| Germany | 5€ | 2-4 business days |
| Rest of Europe | 10€ | 3-10 business days |
| Rest of the World | 15€ | 3-15 business days |
BYHR only ships on business days (Monday to Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed the following business day.
In case your BYHR package arrives damaged as a result of shipment please email us as soon as possible at hi@byhr.com
Customs
Customs fees or duties are not included in pricing.
Orders shipped to non EU countries could be charged with customs fees upon arrival. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of duties and taxes that will be charged on your package.
Please also note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout.
Returns
Unfortunately, we cannot accept returns at this time.
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.
hi@byhrbeauty.com
Shipping & Returns
All our products are shipped to you from Austria via a secure, tracked shipping method.
Please note that we do not ship to P.O. boxes, please provide a physical address.
Orders placed before 12:00 from Monday to Friday shipped to Austria, will be delivered within 2-3 business days. For all other shipping destinations, orders placed before 14:30 from Monday to Friday will be delivered according to the table below.
BYHR ships to the following countries:
Country / Region
| Country / Region | Shipping Costs | Delivery time |
|---|---|---|
| Austria | FREE | 2-3 business days |
| Germany | 5€ | 2-4 business days |
| Rest of Europe | 10€ | 3-10 business days |
| Rest of the World | 15€ | 3-15 business days |
BYHR only ships on business days (Monday to Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed the following business day.
In case your BYHR package arrives damaged as a result of shipment please email us as soon as possible at hi@byhr.com
Customs
Customs fees or duties are not included in pricing.
Orders shipped to non EU countries could be charged with customs fees upon arrival. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of duties and taxes that will be charged on your package.
Please also note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout.
Returns
Unfortunately, we cannot accept returns at this time.
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.
hi@byhrbeauty.com